Frustrated by an unfair review? You have options. Google does remove content...

https://www.scribd.com/document/1017578875/Do-Timestamps-Matter-When-Reporting-a-Google-Review-196479

Frustrated by an unfair review? You have options. Google does remove content that violates their policies, like spam or conflicts of interest. Keep in mind that results vary and aren't guaranteed. The secret to a successful request is a strong paper trail