Voice AI sometimes gets answers wrong because it mishears or misinterprets...

https://www.livebinders.com/b/3725889?tabid=5b10b122-e8bc-cdc1-e3cf-6f9708627bee

Voice AI sometimes gets answers wrong because it mishears or misinterprets information. A practical way to catch errors is using readbacks, like repeating order IDs aloud to users before finalizing