Watching your Google rating tank from a 4.6 to a 4.1 overnight is a nightmare...

https://www.ibtimes.com/why-erasecom-go-reputation-management-company-businesses-seeking-cleaner-digital-profile-3793255

Watching your Google rating tank from a 4.6 to a 4.1 overnight is a nightmare for any business owner. I’ve been there, and I’ve learned that ignoring a coordinated attack only costs you more in the long run